Privacy Policy

Last Updated: June 2026

True Vision Tracks values your privacy and is committed to protecting the personal information of our customers, users, drivers, and business partners. This Privacy Policy explains how we collect, use, store, and protect information when you use our vehicle tracking, fleet management, mobile application, web portal, and related services.

1. Information We Collect

We may collect the following types of information:

• Customer name, company name, contact number, email address, and billing details.
• Vehicle details such as registration number, make, model, and assigned device information.
• GPS location data, route history, speed, ignition status, mileage, and movement alerts.
• Driver or user details provided for account management or fleet operations.
• Login information, device information, IP address, and usage activity on our platform.
• Support requests, communication records, and service-related correspondence.

2. How We Use Your Information

The information collected is used for the following purposes:

• To provide vehicle tracking and fleet management services.
• To display real-time vehicle location, route history, alerts, and reports.
• To manage customer accounts, billing, support, and service requests.
• To improve system performance, security, and user experience.
• To send important service notifications, alerts, and updates.
• To comply with legal, regulatory, or contractual obligations where applicable.

3. Location Data

Our services rely on GPS and location-based data to provide vehicle tracking, route monitoring, geo-fencing, alerts, and reporting features. Location data may be collected continuously while the tracking device or application is active.

Location data is used only for providing tracking and fleet management services to authorized users and is not sold to third parties.

4. Data Sharing

True Vision Tracks does not sell, rent, or trade your personal information. We may share information only in the following limited cases:

• With authorized account users or company representatives.
• With service providers required for hosting, communication, technical support, or maintenance.
• When required by law, court order, government authority, or regulatory obligation.
• To protect the rights, safety, and security of True Vision Tracks, our users, or the public.

5. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include secure servers, restricted access, authentication controls, encryption where applicable, and regular system monitoring.

6. Data Retention

We retain customer, vehicle, tracking, and service-related data for as long as necessary to provide our services, meet business requirements, resolve disputes, comply with legal obligations, and maintain accurate service records.

7. User Access and Control

Authorized users may access tracking data, reports, and account information through the True Vision Tracks platform. If you wish to update, correct, or request deletion of your personal information, you may contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website and web portal may use cookies or similar technologies to improve user experience, remember preferences, analyze usage, and maintain secure login sessions. You may control cookies through your browser settings.

9. Third-Party Services

Our services may integrate with third-party platforms such as maps, hosting providers, SMS gateways, email services, payment processors, or analytics tools. These third-party services may process limited information as required to support our service delivery.

10. Children’s Privacy

Our services are intended for business and vehicle tracking use and are not directed toward children. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us